Return Policy

At Roomwise, all sales are final. We do not accept returns, exchanges, or cancellations for change-of-mind purchases, including accidental orders, buyer’s remorse, incorrect size selection, or items that are no longer wanted, except where required by applicable law. 

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, you must contact us within [5 / 7 / 14] days of delivery with your order number, a description of the issue, and clear photos of the item and packaging. If we verify that an item is damaged, defective, or incorrect, we reserve the right, to the maximum extent permitted by applicable law, to provide one of the following remedies in our sole discretion: - replacement of the item - repair of the item - store credit Refunds will be issued only where required by applicable law.

Non-Returnable Items

The following items are not eligible for return or exchange except where required by law: - final sale items - clearance or sale merchandise - personalized or custom-made products - perishable goods - digital downloads or other intangible products - gift cards - opened hygiene or personal-use items

 Policy Acceptance

By placing an order through our website, you acknowledge that you have read and agreed to this Return Policy before completing your purchase.